With the release of his first video "United Breaks Guitars" in the summer of 2009, Dave Carroll took the Internet by storm becoming one of YouTube’s greatest hits and caused an instant media frenzy across all major global networks and sources (including the likes of CNN, the LA Times, Chicago Tribune, Rolling Stone Magazine & the BBC to name a few). Worldwide audiences discovered Dave’s Canadian charm, winning persona and unique creative abilities. Demonstrating the power of the individual, he became an instant phenomenon in the age of social media and a globally recognized advocate for customer experience improvement. The United Breaks Guitars Trilogy has reached viral status with nearly 10 million views and climbing on YouTube. United Breaks Guitars received a number of real time honours in July including the #1 Most Viewed Music Video; the #6 Most Viewed Video (all categories) and the #18 Top Rated Music Video of All Time. There are currently over 20 million exact match references on the Internet to United Breaks Guitars, moreover, it is estimated that easily 100 million people have heard the story.
However we continually talk with musicians who fly and who are still not aware of this story. In light of recent legislation pending before both the U.S. House and Senate regarding Airline Travel With Musical Instruments, we've decided to post all three of Carroll's videos plus a television interview he did on THE VIEW here in one place for easy viewing.
In the spring of 2008, Dave Carroll's band, Sons of Maxwell were traveling to Nebraska for a one-week tour and Carroll's Taylor guitar was witnessed being thrown by United Airlines baggage handlers in Chicago. He discovered later that the $3500 guitar was severely damaged. They didnt deny the experience occurred but for nine months the various people who communicated with Carroll put the responsibility for dealing with the damage on everyone other than themselves and finally said they would do nothing to compensate him for the loss.
So Carroll promised the last person to finally say no to compensation (Ms. Irlweg) that he would write and produce three songs about my experience with United Airlines and make videos for each to be viewed online by anyone in the world. (Read Dave Carroll's Full Story Here)
United Breaks Guitars [1] Interview - The View
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United Breaks Guitars [2] United Breaks Guitars [3]
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For more information about Dave Carroll's music or his new-found speaking career,
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